Balancing act
‘Collaboration’ is such a buzz word. Everybody wants to or
is collaborating with everybody else. The Spirit of Collaboration. It sounds
very whole and healthy.
When people are thrown in the same pot to ‘collaborate’, it does
not always feel (or function) very healthy. In fact, it can be tremendously
painful. People bring different things, good and bad. The biggest challenge is
possibly to figure out how we can create a space or an agreement where we can
collaborate effectively: have win-win outcomes. I love working with other
people – everybody bringing their own stuff to the party. However, it can be
very difficult to get the ‘working together’ to actually work. For everybody.
Equally.
I see it very often where different parties are not equally
represented in a conversation or informal negotiation. The reason being not
necessarily that the value add to the conversation is lopsided or even the ‘air
time’ not shared, but rather the positioning
of the contribution being poor. I know this sounds strange. Let me explain:
Person A is super confident, clear on what the conversation outcomes should be,
fluent in the language used, knows the related lingo. Person B is highly
insecure for whatever reason, struggles to express thoughts, feelings, ideas
clearly. It is obvious that regardless of the contribution of Person B, it will
be much easier (and possibly faster) for Person A to create a ‘winning
conversation’ for him/herself. Collaboration in essence implies win-win
relationships, deals, conversations. The
challenge for Person A is therefore not only to (often unknowingly) not dominate the outcomes – by selling
and positioning the outcomes in such a way that it suits him/her perfectly, but
Person B is highly misrepresented. The challenge is also to get the strengths,
contribution and value add out of Person B, in spite of him/herself.
During a workshop on a related topic last week, a delegate
made the comment that it is not his (typical Person A persona) responsibility
to ensure the ‘other insecure person’/Person B communicates properly. Really?
So can you honestly say you are collaborating? I think not.
I know this is not easy, and it often creates a lot of
frustration and resentment – this thing of people not expressing themselves in
a way that it is easy to have win-win situations. There are many collaboration
tools and techniques out there. I suppose all of them could help. What works
for me is constantly checking-in, reflecting what was said/understood, asking
for clarification, rechecking understanding again. Then we are collaborating.
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