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Dr Mariheca Otto Director B.Com (Hons: Industrial Psychology and Sociology), HED, M.Com and PhD in Business Management Dr Mariheca Otto is the face behind the Motto brand. She has delivered papers at conferences such as the ICCM, hosted by the Industrial Psychology Department of Stellenbosch University, and the South African Institute of Management Scientists' (SAIMS) annual conferences. Her research is not only published in academic publications, but also in newspaper articles. She has lecturing experience. She also has consulting and management experience in local government and various service industries. Staff related issues is her chosen field of expertise because she believes this is an organisation's number one tool to increase staff performance which generally results in increased profits.

Thursday, August 29, 2013

Level up!

Consulting in the OD (organisation development) space automatically implies talking about learning and personal growth opportunities, development areas, sometimes studying. In general: bettering yourself. Looking at ways to increase and improve your contribution, and of course weighing up your contribution and what it is worth.
If someone indicates that he/she is keen to formally study something, whether it is a diploma, certificate or degree of some sort, I am always keen to understand why? What is the motivation behind this? Is it an ego thing, or self-confidence issue – meaning this person needs to have the qualification to feel heard, or validated or to be able to intimidate? Or what is the real need behind it?
On the other hand, if the person is not keen to study, or do a course or training, or any sort of self-development, I find it even more challenging! What is the motive here? Does this person honestly think he/she knows enough, sufficiently, everything there is to know? If so, there is an even bigger ‘ego thing’ at play, or self-confidence issue brewing.
Please do not get me wrong, I am not implying that we all need to continuously attend courses, seminars or workshop, left right and centre. I just think, be open to a learning opportunity – whatever the format.
Obviously there are also levels, or depths of learning, to consider as this influence the contribution. At the end of the day it is the application of the learning that is critical. What sometimes scares me is when I see very senior people in organisations firstly not being open to learning, and secondly not being able to use the learning. The person would pass the recollection or recognition phase, and even the comprehension and understanding phase of learning, but that is it. No application. No further thought.  No contribution. And that is just sad, and if I may – a waste. Even more so if there is so much potential or talent to contribute.
The irony is that the contribution/creative/innovative phase is available or open for all, but it takes something else than perceived intelligence. So it is not just about the course, or MBA, or PhD. I like what Albert Einstein said: “Education is not the learning of facts, but the training of the mind to think.”

Motto Model: http://goo.gl/cNnpy and Motto Individual Assessment: http://goo.gl/UhC7V

Wednesday, August 21, 2013

It's all about the money...

Not!

I have a client that has a saying (his dad's): "Men fight about two things: the one is women..." And the other? Money, of course. As much as I do not particularly want to talk about financial or economic worth and the relation to self worth, we would be ignoring the elephant in the room.

I mostly work in the private sector, where shareholding (read dividends), directorship (read status and power), bonuses and salaries are critical. Reward and recognition. This is all just dandy - great basic motivational tools. Where I get my knickers in a twist is when the remuneration stuff is directly linked to the personal development stuff.

The reason? People lie about their development needs, true feelings, real contribution and personal aspirations when they know it is linked to da mulla. Please note: I do not blame them at all. We all, always, want more money, whether in the form of dividends, bonuses or salary increases. The more money, the merrier.

Over the weekend I facilitated a workshop on self worth. What made this session interesting was that this was a group of women, mostly unemployed, but contributing tremendously to various communities and upliftment initiatives. In this instance the value of their contribution had no economic value for them. In my view their self value and self worth were mostly quite high, regardless of the lack of remuneration.

On the other side of the coin, in business or society, we often see people feeling inferior or over confident/arrogant because of their financial standing. Status and often power are being linked to financial wealth. The part that gets to me is when poor self worth leads to poor economic worth. In other words, you are not being paid fairly (market related, contribution related) because you, in essence, think that this is what you deserve.

Please do not storm into your manager's office after reading this and demand that increase because, like the L'Oreal ladies, 'you are worth it'! You might well be, my point is just that there could be a link between lack of self worth and lack of appropriate financial reward. And if it needs fixing, it needs fixing.


Motto Model: http://goo.gl/cNnpy and Motto Individual Assessment: http://goo.gl/UhC7V

Wednesday, August 14, 2013

Looking good, feeling great!

During our carefree varsity days we used to say this all the time. Now, sleep deprived, often over extended, far less groomed, I find it not so easy to say.

While putting lipstick on one morning on our way to school (and work) one of the kids wanted to know 'why on earth would you put that stuff on your face?!' I explained that it makes me look a little prettier. The response: 'Really? You don't need it mom.' Well trained, hey?

I do believe beauty comes from within, and don't judge a book by it's cover, etc. etc. However, physical appearance makes a difference, whether we like it or not. It affects our confidence, mood, and whether we are indeed 'feeling great!'

In my line of work I am privileged to meet lots of different people of all ages, shapes and sizes with a variety of circumstances, attributes and histories. In my view 'looking good' has very little to do with any of that. It is something else. Something people sense, or feel drawn to, maybe something people see in you they can connect with.

Still, I do not want to underplay the importance of looking after yourself, because people notice that stuff. So maybe enquiring the help of a professional to assess your current 'visual state of affairs' is not such a bad idea after all. Or even being open to a fresh, funky new hairstyle (or even beard-style, however the case may be) could really give you some spunk.

I went to a kiddies party recently where there were quite a few interesting looking characters. While staring (sorry, this was quite extreme), I heard a comment from another party goer - 'Do some people not have mirrors?'

Personally, I love seeing uniqueness and character in personal appearance. And I know that it can be just as limiting or off-putting to over groom as it is to look a bit off. Somewhere between being your best comfortable self, and not underutilising your physical strengths, lays your ideal image.

Who knows, maybe now is a great time to try something new or even bold? (Pun intended.)


Motto Model: http://goo.gl/cNnpy and Motto Individual Assessment: http://goo.gl/UhC7V

Wednesday, August 7, 2013

Adults only


Mature. Immature. Premature.

I have been pondering over these three words, mostly due to my exposure to the clash of the mature and the immature.

In my experience you find mature or evolved organisations (the internal workings, the people behaviour, the culture of a business). And then you find those businesses that are infant-like. Immature.

The thing with culture is that it is very much driven by the leaders, similar to a family set-up. Depending on the values and style of the parents/leaders, they will consciously or not decide on the accepted behaviours and norms, creating a mature or immature (or something in between) work space.

So where does the conflict come from? We are after all adults... I wish!

As much as it is a daily struggle to help my kids see that it is their responsibility to look after their stuff, do their homework and chores, in essence 'take ownership', it is a very similar challenge managers face.

And just for the record, in the adult world maturity is not necessarily related to age, experience or qualifications. It is a mind-set.

Also, I know that 'immature' organisations can really frustrate 'mature' staff. In these environments the leaders set autocratic and controlling parameters. They say (or think) things like: "You are here to do as you are told" - read: "Do not think, ask questions, or use initiative."

The result in the long run? A highly frustrated, under-utilised workforce.

Yes, I know the risk of over-exposing staff prematurely is just as bad. Timing is a challenge. It is very tricky, maybe even an art, knowing when to let go. To trust. Like with kids, you have to step back at some point, and also let them face the consequences or maybe, with a little luck, let them enjoy the success.


Motto Model: http://goo.gl/cNnpy and Motto Individual Assessment: http://goo.gl/UhC7V